Quaderr

A: No free trials are offered. Instead, we provide monthly subscription packages so you can test our indicators at low cost.

A: Refunds are not available. All products are thoroughly tested before release to ensure quality.

A: Yes, they are designed to function across all time frames — from intraday scalping to long‑term analysis.

A: You will automatically receive detailed installation instructions via email after purchase. The same instructions are also available on the payment confirmation page, and you can access them anytime at quaderr.com/installation-guide.

A: We’ve moved to NinjaTrader’s new username‑based licensing system, so you no longer need a machine ID. When purchasing a product, simply enter your NinjaTrader username at checkout — your license will be created automatically.

A: With NinjaTrader’s username‑based licensing, activation is usually instant once you enter your username at checkout. In rare cases where the username is missing or needs manual processing, activation may take up to 24 hours after you send your details to support@quaderr.com.

A: You can cancel your subscription anytime from your account dashboard. Once cancelled, you will retain access until the end of your current billing cycle — no further payments will be taken. We honor all cancellation requests promptly.

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